This policy defines the way in which Active Educational Services Limited (hereafter referred to as ACTIVE) shall compile, use, impart and guard personal information that the end users provide to ACTIVE.
The Policy draft is subject to alteration as and when required for business or legal purposes. ACTIVE shall try its best to communicate to its users about the same. As ACTIVE users, you’re welcome to browse and review the policy page.
Use of Information
ACTIVE shall have the right to access and use the information provided by you for various reasons pertaining to the operation of our business. This may include any or all of the following:
For Identity verification, access and license of use of the website.
Provisioning of products/services, testing or improvement of services, recommending various products or services;
Mete out requests, address queries and resolve issues pertaining to our services.
To process purchase, bills, invoice, offers, content, policies or for sharing any other administrative information.
Analytics for improvement of our services and for the overall experience of the end user.
Support to law enforcement agencies or in connection with an investigation by government authorities.
ACTIVE is committed to keep your Information as confidential as required under applicable laws.
Any comments, messages, blogs, scribbles etc. posted / uploaded / conveyed / communicated by you on the public sections of the website shall become public and not subject to this Policy. You may request the website administers to remove any personal information, if it is technically possible.
Sharing and Disclosure
ACTIVE is committed to safeguarding their clients’ privacy. And so, no personal information about our client is shared with a third party entity. Our disclosure of your personal information is limited and subject to certain circumstances, such as:
Mergers or acquisitions: Incase of merger or acquisition of company by/with another group or in case of restructuring of the business.
Partners: Active engages several individuals as vendors, consultants, contractors who take support of our group companies or affiliates on regular basis. ACTIVE is free to provide their partners, access to your information through our systems or may share your Personal Information with them to enable them to provide their services to you.
Government or judicial process: Your Personal Information with the government / government authorities or agencies and legal or judicial authorities for any investigation or to comply with legal process, if and when required.
Legal Reasons: The information provided by you may be shared with our other entities and affiliates to help in detecting and preventing identity theft, frauds and other illegal activities; correlate or map related accounts to prevent misuse of our products & services and to provide you our services.
Storage, Retention and Security
We have adopted reasonable security practices and procedures, in line with international standard ISO 27001, to include strategic, operational, managerial, technical, and physical security controls to safeguard and protect your data and information. We have implemented such measures, as stated above, to protect against unauthorized access to and unlawful interception of Personal Information. Additionally, we have adopted measures to ensure that your personal information is accessible to our employees or partners employees strictly on the need to know basis.
Our website, applications, portals, and network equipment have industry standard security precautions in place to protect the loss, misuse and alteration of information which is in our environment. Whenever you change or access your account information, we facilitate the use of secure systems. The information in our custody and control is protected by adherence to reasonable security procedures in order to safeguard against unauthorized access. We apply encryption or other appropriate security controls to protect Personal Information when stored or transmitted by us.
Your information or data will primarily be stored in electronic form. However, certain data can also be stored in physical form.
We may enter into agreement with third parties to collect, store, process your information or data but under full compliance with applicable laws. These third parties may have their own security standards to safeguard your information or data and we will require such third parties to adopt reasonable security standards to safeguard your information / data on commercially reasonable basis. ACTIVE has taken appropriate steps for the security and protection of all the digital platforms including internal applications, however, we shall not be responsible for any breach of security or the disclosure of Personal Information for reasons outside our control, commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government.
Third Party Websites, Applications and Services
Access, Correction and Deletion
We strive hard to keep our records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consent to provide such information or data. Based on technical feasibility, we will provide you with the access to all your personal and sensitive personal information that we maintain about you. We will perform verification before providing you access to this information.
Queries and complaints
We encourage you to forward your suggestions, queries and feedback to us. ACTIVE shall do its best to safeguard your personal information.